Cookie Policy
This policy applies to Cleveland R&D referred to as “Cleveland R&D”, “we”, “us”, “our”).
Cleveland R&D is incorporated in England and Wales, company No. 14327386, 79 Weston Street, London, SE1 3RS, UK.
Our website uses cookies to distinguish you from other users of our website, products and services. This helps us to provide you with a good experience when you browse our website, or use our products and services, including on third party platforms, and also allows us to improve our site and services.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that we store on your browser or download to your computer, to improve your experience, if you agree. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
- Email newsletters related cookies: this site may offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
- Orders processing related cookies: this site may offer e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- Surveys related cookies: from time to time we may offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
- Forms related cookies: when you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
- Site preferences cookies: in order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
- Cookies related to products and services we offer: Cleveland R&D Website, Reformat Website, Reformat Microsoft Word Add-In.
- Cookies related to the Reformat Application and associated services include a session token, CSRF token, fallback token, PKCE, and consent. Any personal information is tokenised and only stored as a session token. No personal information is stored directly on the cookie.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including e.g. LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
- We also provide products and services which are hosted by third party providers such as the Microsoft AppSource Store. Cookies may be used as an inherent part of these services. This may be to provide core functionality, or to improve the product user experience and performance over time.